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About us

We are one of the leading banks in Serbia according to all
the most important criteria. As the first local bank in 100% foreign ownership,
we started our business activities in Serbia in 2001. We are part of Raiffeisen
Bank International, one of the largest banking groups in Central and Eastern
Europe.

As a universal bank, we offer all types of banking services in accordance with
Western standards, while at the same time understanding the specifics of the local financial market. We develop activities in three segments: retail banking,
including business with small enterprises and entrepreneurs, corporate banking, as well as treasury and investment banking.

Learn more about us: Key data

106 branches
More than a million clients
Over 2,250 employees
Successful business in Serbia since 2001
More than 50 awards
Equity exceeding € 600 million

Vision and mission of Raiffeisen banka a.d. Belgrade

We are the most recommended financial services provider: Vision 2025

We transform continuous innovation into superior customer experience: Mission

Our values:

Collaboration

We work together – If we work with each other, talk to each  other,
listen to each other and support each other, we can  achieve so much more. We create an environment of mutual understanding, respect and trust. We encourage  diversity. Together with our colleagues, with our partners  and with our customers we achieve more than individually.

 Proactivity

We are proactive – We believe in looking ahead. We drive  change.
Concentrating on the possibilities rather than the  impossibilities. Replacing indecision with decision. Action instead of reaction. By being courageous and determined, we can make a difference. Even a little progress every day leads to big results.

 Responsibility

We act responsibly – If each of us takes responsibility, we can change a lot. Individually and together, we own our decisions. We are accountable for the results of our work. We always think about the consequences of our actions.
We are responsible members of society and build sustainable business.

 Learning

We are eager to learn – Learning means personal progress.

We learn from experience, education and sharing.

Experimenting and applying new knowledge may involve 
failure, but failure can be a great teacher if we learn from it. Curiosity and learning help us innovate.

Poster

Bank management

E-mail 1: contact@raiffeisenbank.rs
E-mail 2: info@raiffeisenbank.rs
Contact center: +381 11 3202 100

Managing Board

Chairman of the Managing BoardZoran Petrović
Member of the Managing Board, RetailJelena Aksić
Member of the Managing Board, Risk managementSvetlana Maraš
Member of the Managing Board, Corporate BankingTanja Glišin
Member of the Managing Board, IT and OperationsMilosav Knežević

Supervisory Board

Chairlady of the Supervisory BoardMarie-Valerie Brunner
Member of the Supervisory BoardAndrii Stepanenko
Member of the Supervisory BoardBarbara Pichler
Member of the Supervisory BoardRobert Wagenleitner
Member of the Supervisory BoardOliver Roegl
Member of the Supervisory BoardAleksandra Jović

Transparency and reporting

Transparency is our highest priority. That is why we inform you about all the latest news about our company, our business and actions, not with nice words, but with
facts and convincing arguments. We aim to increase company value that will
last.

See what we are doing to achieve it.

A brand with tradition and future

For more than 130 years, the Raiffeisen brand stands for values such as trust, fairness, security and stability.

 Raiffeisen Bank International became the financial institution it is today (not only in Austria, but also in Central and Eastern Europe) by adopting and acting in accordance with those values.

Learn more

Spisak nagrada

AwardMagazine
  
2023 
Best Bank for Digital Solutions in Serbia Euromoney
Best Private bank in Serbia Global finance
“Best Consumer Digital Bank in Serbia” 
- The Best Consumer User Experience (UX) Design in Serbia
The Best Consumer Mobile Banking App in Serbia    
Global Finance
2022 
“Best Consumer Digital Bank in Serbia”Global Finance
2021 
“Best Private Bank in Serbia”Global Finance
“Best Bank in Serbia”Euromoney
“Best Bank in Serbia”EMEA Finance
“Best Private Bank in Serbia”EMEA Finance
VIRTUS Award for Long-term Partnership Between the Corporate and the Non-Profit SectorTrag Foundation
2020 
“Best Bank in Serbia”EMEA Finance
“Best Consumer Lending Platform”Finovate Awards
2019 
“Best Bank in Serbia”EMEA Finance
“Best Consumer Digital Bank in Serbia”Global Finance
2018 
“Best Bank in Serbia”EMEA Finance
“Best Bank in Serbia”Euromoney
“Best Consumer Digital Bank in Serbia”Global Finance
2017 
“Best Bank in Serbia”Global Finance
“Best Bank in Serbia”EMEA Finance
2016 
“Best Bank in Serbia”Euromoney
“Best Bank in Serbia”EMEA Finance
2015 
“Best Bank in Serbia”Euromoney
“Bank of the Year in Serbia”The Banker
2014 
“Best Bank in Serbia”Euromoney
“Bank of the Year in Serbia”The Banker
“Best Bank in Serbia”Global Finance
2013 
Corporate Superbrand in Serbia for 2012-2013Superbrands
“Bank of the Year in Serbia”The Banker
“Best Bank in Serbia”Global Finance
2012 
“Best Bank in Serbia”Global Finance
2011 
Best TVC in 2010Taboo magazine (advertising)
2010 
“Best Bank in Serbia”Global Finance
“Best of Serbia” in category “Best Foreign Corporate Brand” Serbian Chamber of Commerce, Ministry of Trade and Services and „Privredni pregled” newspaper
2009 
“Best Bank in Serbia”Global Finance 
“Best Bank in Serbia”Euromoney
“Best of Serbia” in category “Best Foreign Corporate Brand”Serbian Chamber of Commerce, Ministry of Trade and Services and „Privredni pregled” newspaper
Grand PrixEFMA
2008 
“Best Bank in Serbia”Euromoney
“Best Bank in Serbia”Global Finance
2007 
“Best Bank in Serbia”Global Finance
“Best Bank in Serbia” Euromoney
“Bank of the Year 2007 in Serbia”The Banker
2006 
“Best Bank in Serbia”Global Finance
“Best Bank in Serbia”Euromoney
“Best Bank in Serbia”The Banker
Oliver Roegl “Banker of the Year”Ekonomist magazine
2005 
“Best Trade Finance Bank for CEE”Trade Finance Magazine
“Best Bank in Serbia and Montenegro”Euromoney
“Bank of the Year 2005 in Serbia and Montenegro”The Banker
“Best Corporate/Institutional Internet Bank”Global Finance
2004 
“Best Bank for Trade Finance in CEE”Global Finance
“Best International Bank in Serbia and Montenegro”Finance Central Europe
“Best Bank in Serbia and Montenegro”Euromoney
“Special Award for Overall Accomplishment in Retail”Serbian Bank Association and Belgrade Fair
“Bank Expo”Finance Ministry of the Republic of Serbia
2003 
“Bank of the Year in Serbia and Montenegro”The Banker
“Best Bank in Serbia and Montenegro”Euromoney
“Annual Award for Business Results”Belgrade Chamber of Commerce
2002 
“Best Bank in Yugoslavia”Euromoney

Business management and compliance

We are aware of our obligations towards the business community and society, and we act accordingly. Here you will find everything you need to know about the management and compliance of Raiffeisen Bank International Group operations.

  • Corporate management
  • Business compliance
  • Code of conduct
  • Vision, mission and values
  • Security

What other services do we offer?

INVESTMENT FUND

Invest with us

Our investment fund management company is more than just an investment platform — we are your partner in achieving financial success.

PENSION FUND

Invest in the future

Attain financial security even after retirement with exceptional conditions offered by saving in voluntary pension funds!

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Social Responsibility

Commitment to promoting the practice of socially responsible behavior and sustainable business can be included among the most important postulates of Raiffeisen banka's activities in Serbia.